Frequently asked questions

No referral? No problem! While we welcome referrals, you can access our services directly without one.

You don't need a Medicare Care Plan to see us, but we do work with Chronic Disease Management (CDM) plans, which can offer rebates for up to five sessions annually. Just bring a copy of your plan if you have one. Payment is due at each session, and we'll give you a detailed receipt for Medicare claims. Remember, we don't bulk bill, so there will be an out-of-pocket cost.

Absolutely! We're here for NDIS clients with Plan-Managed or Self-Managed funding. While we're not set up for NDIA-Managed clients, we're happy to support anyone who can choose their service providers.

Just fill in and return your intake and consent forms before your first visit. If you're using NDIS funding, we'll need your NDIS number and Plan Manager's contact info. Plus, any other relevant reports or information you have will be super helpful!

Our expertise covers a wide spectrum, from speech and social communication issues to swallowing difficulties, developmental delays, and neurological conditions. Not sure if we can help? Just ask!

It depends on your therapy plan, but integrating practice into your daily life can speed up your progress. We aim to make any homework as manageable as possible.

What's the difference? A Speech Pathologist designs and delivers custom therapy plans for a range of speech and swallowing issues. An Allied Health Assistant, meanwhile, helps deliver these therapies under a Speech Pathologist's guidance but doesn't create the therapy plans themselves.

Language allows us to share our thoughts and ideas using words and symbols that follow specific rules. This unique human ability can be expressed through speaking, signing, or writing in any language, such as English or Japanese. Speech, however, is the physical act of producing sounds. It involves using body parts like vocal cords and tongues to form words.